Where are my glasses?
Every pair of glasses is made to order, just for you. Here you can see in real time what stage your glasses are at – from your order all the way to delivery. In total, delivery usually takes about 5 weeks.
Track your order
Enter your order number (you'll find it in your order confirmation, for example 12581B) and your last name.
Order
How your delivery progresses
1
Order received
We check your prescription and prepare your order for the factory. Your order moves into production within a few days.
2
Production at the factory
Your lenses are cut and fitted into the frames, made to order just for you.
3
On the way to our warehouse
The finished glasses fly from the factory to our warehouse in Finland in about a week. We check every pair before we send them on.
4
Sent to you
We ship your glasses from our warehouse in Finland. You'll get a tracking number by email when the parcel leaves our warehouse.